Testimonials

Fast friendly check in

Guest Stay 10.16.18


Fast friendly check in – she managed to check me in while I was on a call which I appreciated. Dinner at the restaurant was good and the service was great. Clean and quiet room with comfy bed.

This was a great hotel!

Guest 10.6.18


This was a great hotel! The beds were comfy, the pool was great and the hot tub was so relaxing. Kinda upset I could only stay for one night. We had a bit of a snag with our keys but it was quickly fixed. When we got in our room on the table was a gift bag with water, chocolate, snacks, lip balm and other little trinkets! It was a sweet gesture that we greatly appreciated!! Will definitely stay again next time!

Clean and quiet

Guest Stay 10.11.18


Clean and quiet with better than average amenities. In hotel restaurant, fitness center, close to the airport. Would recommend if you can be just outside of Portland!

Friendly and Accommodating

Guest Stay 9.28.18


The staff were very friendly and accommodating at the Clarion. The room was spacious with a king size bed, fridge, tea & coffee making facilities and very good wifi. The hot tub was relaxing. The restaurant offered a good choice on their menu and the staff were prompt with their service. Breakfast, at $9.95 was good value for a hot buffet.

Impressed with Conference / Event experience

Event Attendee 9.30.18


I attended an event in the ballroom today. The space was comfortable, aesthetic, and well-lit. The chairs are comfortable. I attended two conferences in another Portland hotel this year and can’t say the same for that experience. I don’t know the Clarion hotel as a name brand, and had some reservation about how professional the experience would be, but I was very delighted. Staff were excellent – both at the front desk and those providing the food service. The decor of the ballroom is lovely. Beautiful deep golden yellow carpet and yellow/golden wall accents and lovely light fixtures. Our meeting hosts provided the sound, and so we had excellent sound and display today. I would host an event at this location in the future and gave positive feedback to the organizers of the event today. Convenient parking and easy to access.

The hotel was lovely

Guest Stay 9.27.18


I had to be in Portland Maine for surgery at Maine Med. We stayed at the Clarion because they offer discounts to people who are having surgery/procedures. Your Dr. will give you a note to get the discount. The hotel was lovely. They give you a coupon for 2 people to eat free at their breakfast buffet. The rooms are nice and clean. The people are very, very friendly. They are very accommodating. There is also an indoor swimming pool. I would definitely stay here again!

Loved the pool

Guest Stay 6.21.18


Loved the pool and the bedding and comfort of the beds was especially nice. The staff at the front desk were very helpful in setting up an early transprt to the bus station.

Very pleased

Guest Stay 6.2.18


My husband and I were very pleased from the minute we were greeted by the staff at the desk. We were also impressed by the spaciousness and decor of the lobby lounge areas. We appreciated that there is a restaurant right in the hotel.

Convenient to Downtown Portland and the Portland Waterfront

Guest Stay 5.29.18


This hotel is convenient to Downtown Portland and the Portland Waterfront. I loved the coffee maker, mini-frig and microwave in the room. I loved the heated indoor pool and hot tub. The A/C was very efficient. I loved the breakfast buffet. The lobby area is very attractive with a number of places to sit and relax or read. All in all, this hotel is a great value.

Kind, efficient and prompt

Meeting Planner l Susan


Everyone that we connected with from the sales team to the banquet captain could not have been more kind , efficient and prompt. Lynn and Heather went out of their way to provide a wonderful experience for Fallbrook Woods, our presenters and our guests.

The food and staff all exceptional!

Weddings l Abbott Connell


We had an excellent time at our wedding reception on October 13th. The room was set up beautifully. The food and staff all exceptional! Thank you.

It made a big difference in a frustrating experience

Guest Stay 4.4.18


While standing in line to check into a flight at Portland Jetport my flight was canceled. The clerk at the counter recommended the hotel. I called to reserve a room and they were able to accommodate my situation. Upon arriving to the desk, the gentleman behind the counter kindly adjusted the price to a “distressed passenger” rate, and even let me in a room early. A shuttle picked me up from the airport, dropped me off down town to walk around, and returned me to the airport at 4:30AM the next day. It made a big difference in a frustrating experience and I really hope you’ll pass along my gratitude to the entire team at the Portland, ME location.

Friendly and helpful

Guest Stay 1.11.18


Friendly and helpful front desk staff, restaurant available, proximity to airport for early flight.

Attention to detail, it sets you apart from the competition

Meeting Planner | Diane


I just wanted to let you know our event went off flawlessly last night thanks to the wonderful , hard-working staff at The Clarion! Our server, Beth, was amazing! She made sure everything.. from the temperature of the room to the temperature of the food… was perfect for our guests. When I had questions regarding the AV sound set-up of the room, Jesse quickly stepped in and helped make changes to make the room more conducive to our presentation. When I needed a stapler and staple puller, your front desk staff was quick to offer their office supplies to help me out… and finally, when the entire event was over, I went back to my extremely clean hotel room, where I collapsed into my comfortable bed and fell asleep instantly! All in all it was a wonderful experience! Thank you to you and your wonderful staff and their attention to detail. It sets you apart from the competition!

Thank you.
Diane

Great hotel that we love.

Meeting Planner | Chris


Great hotel that we love.
Chris

Everyone enjoyed the night!

Meeting Planner | Dave


We’ve had our banquet there in previous years and the food and accommodations were the tops. Everyone enjoyed the night!

Dave

We'll be back!

Meeting Planner | Kathy


We had a great experience at the Clarion Hotel! Our meeting attendees appreciated the affordable guestroom rate, the ease of parking and the convenient location to the interstate and the Maine Mall. We’ll be back!

Kathy

The sales department staff were excellent

Meeting Planner | Heather


The sales department staff (Heather & Katie) were excellent, always checking in on our different events to make certain everything was okay and if anything else was needed. They even responded to a request for a loaner refrigerator for one of our rooms and immediately obtained one for each of our 3 hotel rooms. I really appreciated that level of service.

The wait staff in all of our events, I feel went over and above serving our every need and were extremely polite and friendly.

I want to make certain that you please tell everyone what a great job they all did in making our events a success.

Heather

Broussard-Dorr Wedding

Weddings | Broussard-Dorr Wedding


We thought everything went amazing. All the staff members we encountered did an amazing job and answered every silly question or request we had. All the staff always had a smile on their faces even though our families aren’t always the easiest to deal with.

Also we would have loved to have had the room for longer that night, we felt that the 5 hour maximum limit was a little short. Other than that we thought everything was amazing. Heather was an excellent wedding planner and facilitator, she knows her stuff and helped make things less stressful for us. Bethany, I believe was her name, was part of the wait staff for the rehearsal Friday and was at the 90th birthday party that Sunday was amazing, her personality was great!

Again everything was really amazing and I wouldn’t have had our wedding anywhere else. The staff, atmosphere, and everything was truly amazing.

The Clarion was amazing

Wedding | Malia Smith Wedding


The Clarion was amazing for our wedding reception and rooms for all of our guests. The staff took care of everything we needed and Chef Kim made ridiculously delicious vegan entrees for us.